06Feb
Online Community Manager
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Los Altos, CA
We’re looking for an experienced Community Manager to connect with our large user base of businesses.
Responsibilities
Proactively engage current and new businesses.
Moderate user forums and work with community to troubleshoot and gather feedback.
Innovative methods to interact with community through contests, giveaways, events, etc.
Experience
1-2 years proven success as an online Community Manager preferably in a startup.
Superb verbal and written communication skills.
Deep understanding of social media and best practices.
Desire to learn about and work with thousands of small to medium sized businesses.
Action-driven and able to act quickly to identify success and failure and move on.
Love new technology and consider yourself an early adopter/innovator.
Creative marketing sense and willingness to take risks on new ideas.
Self-proclaimed “people person” who enjoys interacting with users. Introverts need not apply!
Education
Bachelors degree preferred.
Compensation
To apply, send your resume to jobs@merchantcircle.com with a brief cover letter explaining the 2 things you think are most important to small businesses (in respect to their online presence) and your 5 most used social media tools.
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