02Jan

Online Community Manager Wanted for Slide

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Online Community Manager at Slide in San Francisco, CA

Want to be a part of the next big internet success story?
Want to be a tech pioneer alongside artists, athletes, musicians, and talent from around the globe?
Then you want to be at Slide.

About Slide:

Slide is the world’s leading community-driven entertainment company. We offer millions of people worldwide the ability to communicate, engage and have fun with one another within the context of relationships they build on social networking sites such as Facebook and MySpace. Our users can create their own masterpieces with virtual jelly beans, care for their online Pets, or send virtual gifts to friends.

Our portfolio of products include fun applications and virtual communities such as Slideshow, SuperPoke!, SuperPoke! Pets, Top Friends, FunSpace, Rock Riot, SuperPocus: Academy of Magic and Top Fish.

Slide was founded in 2005 by PayPal co-founder Max Levchin and is backed by Mayfield Fund, Blue Run Ventures, Khosla Ventures and Founders Fund.

Responsibilities:

As the Community Manager for a Slide application, you are the liaison between users and the product team. We rely on you to tell us everyday what our users are doing, what they like, what they don’t like. You are the person in the organization that has a pulse on our user community and understands what they want best. You are responsible for growing a thriving community from the ground up through outreach efforts, engaging users through creative campaigns and contests, answering their questions, and using creative tactics to make users feel welcome in our community. Specific responsibilities include:

  • Responding to users in product forums and answering questions about features
  • Ideation, planning, implementation, and execution of creative programs and contests to engage users
  • Ideation, planning, implementation, and execution of creative means of bringing new users into the application
  • Soliciting and interpreting user feedback and translating into actionable product/feature recommendations
  • Ownership of all public points of contact (profiles, personals, fan pages, blogs, forums). This my include building these from scratch.
  • Reporting out on user activity and behavior in a data-driven way.

Requirements:

  • Prior experience as a Community Manager for a minimum of 1 to 2 years for a consumer facing application or website, ideally a game. This is a hard requirement.
  • A passion for helping users. If you don’t find helping users a rewarding experience, there’s nothing to see here, move along.
  • Excellent written and verbal communication skills. Perfect spelling and grammar even without spell check. Ability to adapt tone and writing style to fit the circumstances and situation.
  • An early adopter in the use of social networks. You were on Facebook from the very beginning. Before that, you were on MySpace. You might have even been on Friendster. You’re definitely on Twitter.
  • Comfort being measured on numerical goals and targets
  • A high degree of intellectual curiosity. You love solving problems. In fact, you eat problems for breakfast!
  • Creativity to devise campaigns for strengthening community among all users

Bonus:

  • Experience as a gamer
  • Fluency in Spanish or Tagalog

Click for more details

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